Your first session is about getting to know each other. We'll talk through what brought you to therapy, your history, and what you're hoping to get out of the process. There's no pressure to share more than you're ready to, we’ll follow your pace.

You can schedule directly with your provider. If you need to reschedule, we ask for at least 24 hours' notice so we can offer that time to another client.

We kindly request at least 24 hours' notice if you need to cancel or reschedule an appointment.

Missed appointments or cancellations made less than 24 hours before your scheduled session may be subject to a late cancellation fee. Please contact your therapist directly if an emergency arises.

Many of our therapists accept a variety of insurance plans, including:

• Blue Cross Blue Shield (BCBS)

• Medica

• PreferredOne

• UCare

• Medical Assistance

• Aetna

• HealthPartners

• Optum

• United Behavioral Healthcare

* Please note that not every therapist accepts every insurance plan.

Only our licensed providers, Samantha Colai, Allie Johnson, Andrea Johnson, and Jenny Larson currently accept Optum, Medica, and United Behavioral Healthcare.

You can view accepted insurance plans directly on each therapist's profile page.

Because coverage and benefits vary by plan, we recommend contacting your insurance provider before scheduling to confirm:

• Mental health benefits

• Coverage for outpatient therapy services

• Deductibles and copays

• Whether your therapist is in-network

If you are not using insurance, many of our providers offer private-pay therapy services. Please contact the therapist you wish to work with for current rates and availability.

We accept:

• Visa

• MasterCard

• American Express

• Discover

• HSA/FSA cards

• Checks

• Cash

Under federal law, clients who are uninsured or choose not to use insurance have the right to receive a good faith estimate of expected healthcare costs before services begin.

A Good Faith Estimate outlines the anticipated cost of therapy services and helps you make informed decisions about your care.

If you would like a Good Faith Estimate or have questions regarding fees, please contact your therapist directly.

Yes, we offer secure virtual sessions for clients who prefer or need the flexibility of meeting from home.

Every person's journey is different. Some clients meet for a few months to work through a specific challenge, while others continue longer-term. Your therapist will check in with you regularly about your progress and goals.

The therapeutic relationship matters as much as the approach. We encourage you to see how you feel after your first session or two, and to talk with us if you'd like to explore working with someone else on our team. Read our blog to find suggestions for how to find a therapist that feels like a good fit.